Jon Hansen: 4/29/21 3:00 AM
“I see the customer experience industry finding new, faster and more efficient ways to meet their customers’ needs, maybe through the use of new technology, while also balancing a deeply personal, empathetic human connection.”
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Jon Hansen: 1/6/21 2:00 AM
Back in 2008, when the Commonwealth of Virginia asked me to write a review of their SWaM initiative, I was at once hopeful, impressed, and concerned.
Jon Hansen: 7/15/20 6:54 AM
The assertion in a recent Procurement Leaders article that “women are essential in global value chains as producers, employees, business owners, and...
Jon Hansen: 4/23/20 4:00 AM
Talk to almost any procurement professional about the importance of our function and you are likely to hear the same thing. We know we do a great job...
Jon Hansen: 4/16/20 5:39 AM
In a profession that traditionally measures success in terms of lowest price, supplier relationships building is one procurement skill for which...
Jon Hansen: 1/23/20 6:09 AM
Go ahead and do a Google search using the term soft skills.
Jon Hansen: 10/31/19 8:56 AM
“What’s in a name? That which we call a rose/By any other name would smell as sweet.” – William Shakespeare (Romeo and Juliet)
