Procurement Foundry

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Discover the latest articles in the procurement world.

Procurement Needs a New Operating Model, Part 3: Technology

Friends, we’ve arrived at the last chapter of our trilogy on the reinvention of the procurement operating model. In this segment, we’ll set our focus on digital transformation. For many organizations, the pandemic has accelerated digital...

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Why Should Procurement Get Involved in a Digital Transformation for Customer Experience?

“I see the customer experience industry finding new, faster and more efficient ways to meet their customers’ needs, maybe through the use of new...

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The Benefits of Incorporating Trade/Barter in a Media RFP

As a procurement manager, you’re faced with one of the most challenging assignments in the industry … find me the best, most talented and...

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Rethinking Category Management: Time to Raise the Bar

In a recent Procurement Foundry poll, the question was asked: Category Management — is it Dead or Alive?

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Procurement Needs a New Operating Model, Part 2: Talent

Preface: As a diamond is forged under conditions of intense heat and pressure, people and organizations are also capable of...

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Ten Tips for IT Procurement to Negotiate

Among the unsung heroes of the last 12 months have been IT procurement practitioners. Ready or not, many digital transformation initiatives...

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Challenges in Contact Center Transformation

Digital transformation is a leading priority for many businesses, especially now that we’re living in and adapting to a new norm. More companies are...

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Charting a New Flight Path in Supply Chain Logistics

The January 29th, 2021 Air Cargo World article headline reads: “Apex reduces retailer lead times and costs, increasing air charters by 225%.”

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Leaders in CCaaS Transformation

If there’s anything we learned in 2020, it’s that customer experience (CX) is vital to a business’ success. It was a time of uncertainty, which lead...

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Procurement Needs a New Operating Model, Part 1: Process

As a member of the Procurement Foundry community, you faced the transformational events of 2020 and quickly evolved to meet the challenges within...

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